Reach

Clinical Feedback Guide

How to shape the rehab app you'd want to use  ·  Prepared June 8, 2026

A short guide for the clinicians, surgeons, neurologists, and researchers helping us build Reach.

Welcome — and thank you

You're holding this because you're part of a small group of people we trust to shape Reach: a camera-based movement-tracking prototype for at-home stroke rehabilitation.

You bring something we can't get anywhere else — you sit with patients, you read the data, you know where recovery breaks down. We build the software. You tell us what it needs to do. This guide exists to make that exchange easy.

There is no wrong way to give feedback here. You can fill in a structured form, scribble a note in a margin, or grab one of us for five minutes. This document just gives you a shared language and a few prompts so the good ideas come out.

A note on scope. Reach is a movement-tracking prototype, shaped by input from clinicians and grounded in recovery science. It is not a medical device and is not validated against any clinical scale. Please be fully clinical in your feedback: your expertise shapes how it's used and what it measures.

How your feedback becomes the product

This is the loop we're inviting you into:

   YOU                       WE                      YOU
   observe a need   ─▶   build the feature   ─▶   try it & react   ─┐
   (or pain point)                                                  │
        ▲                                                           │
        └───────────────────────────────────────────────────────────┘
                          (and the loop repeats)

We design and build the features of the app directly from what you tell us. The clearer the need, the better the feature. That's the whole reason for this guide: to help you describe needs in a way that turns cleanly into something we can build.

Part 1 — The big idea: user stories

The single most useful thing you can give us is a user story.

A user story is a one-sentence description of a need, told from the point of view of the person who has it. It captures who wants something, what they want, and why it matters — without dictating how we build it. That last part is the magic: you describe the need, and we figure out the best way to deliver it.

The format

That's it. Three parts:

Why we use them

• They keep the focus on the person, not the technology. You don't have to know anything about software — just about people and recovery.
• They're small and concrete. Each one is a single, buildable need.
• They carry the "why." The reason at the end tells us what success looks like, so we can solve the real problem, not just the surface request.
• They stack into a roadmap. Twenty good stories become a prioritized list of features.

You don't need to write them perfectly. A rough story is far more valuable to us than a polished silence.

Part 2 — Who we're building for (the personas)

Every user story is told from someone's point of view. In Reach there are two core people in the room, and you may speak for either — or both.

If a persona is missing that you think matters — a caregiver, a family member, a research coordinator — tell us. New personas are welcome.

Part 3 — Example user stories (to spark your own)

These are real examples of the kind of thing we're looking for. Use them as inspiration, not a ceiling. The best feedback will be the stories we haven't thought of yet.

👤 As a person in rehab…

1. Guided repetition. As a person in rehab, I want clear guidance through my exercises so that I can do the right repetitive movements correctly, over and over, without confusion.
2. Positive reinforcement. As a person in rehab, I want encouragement and positive feedback as I go so that I stay motivated to keep doing the repetitions even when it's hard.
3. Visible progress over time. As a person in rehab, I want to track my progress over days and weeks so that I can see myself getting further and feel motivated to keep reaching for the next milestone.
4. Low friction to start. As a person in rehab, I want it to be effortless to launch and use so that nothing stands between me and starting my practice.
5. A line to my care team. As a person in rehab, I want to see feedback and notes from the clinician guiding my recovery so that I feel supported and know I'm on the right track.

🩺 As a person administering rehab…

6. Adherence visibility. As a clinician, I want to confirm my patient is actually doing their prescribed exercises so that I know the plan is being followed between visits.
7. Exercise analytics. As a clinician, I want to see analytics on each exercise — how the patient is performing and progressing on specific movements and routines — so that I can make decisions based on real data, not guesswork.
8. Configurable routines. As a clinician, I want to configure each patient's routine — selecting movements like finger extension, pinching, or wrist movement, and setting targets — so that the practice fits their specific condition and needs.
9. Setting goals. As a clinician, I want to set clear, specific goals and targets for each patient so that they know exactly what to work toward and I can measure whether they're reaching it.
10. Adjusting goals over time. As a clinician, I want to update and adjust a patient's goals and routine as their treatment progresses so that the plan keeps pace with their recovery — a continuous loop, not a one-time setup.
11. Targeted movement library. As a clinician, I want a library of distinct movements and routines so that I can assemble the right program for each patient's deficits.
12. A clinician dashboard. As a clinician, I want to log in and see all my patients and their analytics in one place so that I can review progress across everyone I'm guiding without chasing it down.
13. Clinical notes. As a clinician, I want to make notes on a patient as their treatment progresses so that my observations and adjustments stay with their record and inform the next step.

The longitudinal loop. Notice that the last few stories aren't one-time settings — they describe an ongoing cycle: set goals → patient practices → progress data comes back → adjust the goals → repeat, across the whole course of treatment. If that constant feedback loop is central to how you'd actually use a tool like this, tell us — it shapes the whole design.

Part 4 — Write your own (a template)

When you spot a need, capture it like this:

As a ____________,
I want ____________,
so that ____________.

Tips for a strong story:

• Keep it to one need per story. If you wrote "and," it's probably two stories.
• Put a real "so that" on it — the reason is the most valuable part.
• Don't worry about how we'd build it. Describe the need; leave the solution to us.
• Rough is fine. Five messy stories beat one perfect one.

Part 5 — Or just talk to us (direct feedback)

User stories are a great tool, but you don't have to use them. Sometimes the most useful thing is to speak plainly. If you'd rather skip the format entirely, just tell us directly. Some of the most valuable feedback sounds like:

• "It would be really nice if the app could…"
• "It would be even better if…"
• "The thing that actually slows my patients down is…"
• "What I really wish I could see is…"

We want all of it. To make your direct feedback as useful as possible, it helps us most when you cover a few things:

Tell us about you

• Who you are & your role — and which side you're coming from (hospital / clinical, or university / research).
• What you do day to day with patients in recovery.
• How recovery — and the gaps in it — affect your work right now.

Tell us about the problem

• Your main interests — what you most want this tool to make possible.
• Your pain points — where rehab breaks down today, especially at home.
• What the data shows — what the evidence says is essential to recovery, what accelerates it, where outcomes drop off.
• What we're trying to solve — the specific problem you'd most want fixed.

Tell us your ideas

• "Wouldn't it be nice if…" — dream freely. No idea is too big or too small.
• "It'd be better if…" — improvements to anything you've already seen.

Part 6 — A question bank to get you going

Stuck on a blank page? Pick any of these and answer the ones that spark something. You don't need to answer them all — they're prompts, not a quiz.

About you and your work

1. What's your role, and are you coming from the clinical or research side (or both)?
2. Walk us through a typical patient's recovery journey as you see it.
3. What part of rehab do you find most rewarding? Most frustrating?

About the patient experience

4. What stops patients from doing their exercises consistently at home?
5. What keeps a patient motivated? What makes them give up?
6. How do patients know if they're doing a movement correctly when no one's watching?
7. What would make a patient want to open this app every day?
8. What gets in the way of a patient even starting a session?

About measurement and progress

9. What does "progress" look like for the conditions you treat — how do you measure it?
10. Which specific movements matter most? (e.g. finger extension, pinch, grip, wrist rotation…)
11. What would you most want to see about a patient between visits?
12. What does the data tell you is essential to a full recovery? What accelerates it?
13. What's a meaningful improvement worth celebrating with a patient?

About your workflow as a clinician

14. How would you want to prescribe or configure a patient's routine?
15. How often would you want to review progress, and how should we surface it to you?
16. When and how should you be able to adjust targets, difficulty, or schedule?
17. What analytics or reports would actually change how you treat someone?
18. How would you want to communicate with a patient through the tool?

The dream

19. If this app could do one thing perfectly, what would it be?
20. Wouldn't it be nice if the app could ______? (Finish the sentence.)
21. What's missing from every rehab tool you've ever used?

Part 7 — Your submission (a simple form)

Feel free to copy this, fill it in, and send it back — or use it as a checklist.

ABOUT YOU
  Name (optional): ____________________________________
  Role / title:    ____________________________________
  Side:  [ ] Clinical / hospital   [ ] University / research   [ ] Both
  What you do with patients in recovery:
  ____________________________________________________

YOUR USER STORIES  (as many as you like)
  1. As a __________, I want __________, so that __________.
  2. As a __________, I want __________, so that __________.
  3. As a __________, I want __________, so that __________.

YOUR INTERESTS
  What you most want this tool to make possible:
  ____________________________________________________

YOUR PAIN POINTS
  Where rehab breaks down today (especially at home):
  ____________________________________________________

WHAT THE DATA SHOWS
  What the evidence says is essential to / accelerates recovery:
  ____________________________________________________

WHAT WE'RE TRYING TO SOLVE
  The single problem you'd most want fixed:
  ____________________________________________________

WOULDN'T IT BE NICE IF…
  (dream freely)
  ____________________________________________________

ANYTHING ELSE
  ____________________________________________________

How to submit

Two easy ways — both anonymous, neither needs your email:

• Type it in — go to the feedback form and fill in whatever you like.
• Write it offline — fill in the form on the next page, save it as a document, and upload it at the bottom of that same feedback page.

✍️ Open the feedback form →

There's no deadline and no minimum. One story, one pain point, one "wouldn't it be nice" — all of it moves the app forward.

Thank you for lending us your expertise. This gets built from what you tell us.

Reach — camera-based movement tracking for at-home stroke recovery. A research prototype, shaped with the clinical and research community.